Legal / Privacy Policy
How URGE Handles Your Data
No dark patterns. No surprise tracking. Just what we collect, why, and what you can do about it.
1. What We Collect
To run URGE, we collect only what we need:
- Account info (email, login details).
- Streaks, relapses, and basic usage events.
- Subscription and billing status (handled by our payment provider).
2. How We Use It
Data is used to power the core features: tracking your streak, logging relapses, sending accountability emails, and managing your subscription. We may aggregate anonymized data to understand patterns and improve the product.
3. What We Don't Do
- No selling your personal data.
- No ad networks that profile you across the web.
- No hidden trackers whose only job is to spy on you.
4. Third-Party Services
URGE uses third-party providers for infrastructure, analytics, and payments (for example, database, hosting, and payment processing). These providers only get the data they need to do their job and are expected to handle it securely.
5. Cookies & Storage
We use cookies and similar storage mechanisms to keep you logged in and to remember essential preferences. If you block all cookies, URGE may not work correctly.
6. Data Retention
We keep your data while you have an account and for a reasonable period after deletion for security, fraud prevention, and legal obligations. When data is no longer needed, we delete or anonymize it.
7. Your Rights
Depending on where you live, you may have rights like:
- Accessing the data we hold about you.
- Requesting corrections or deletion.
- Exporting your data where applicable.
If you want to exercise these rights, contact us and we'll respond within a reasonable time.
8. Security
We take reasonable technical and organizational measures to keep your data safe. No system is perfect, but we treat your data like something that matters—because it does.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the date and, where meaningful, let you know in the product or via email. If you keep using URGE after changes, you agree to the updated policy.
10. Contact
For privacy questions or requests, email privacy@urges.app. No legalese required—plain language is welcome.